Thursday 8 May 2008

Telling the truth

We all know that REAL Software can't be bothered to document REALbasic properly, so it comes as no surprise that I can find no reference in the docs to the pairs class, the only new feature RS is advertising for 2008r2.

Of course, Aaron has stepped in and documented this on his blog so it's no great hardship for me personally, as I check his blog most days.

What does come as a bit more of a surprise is that, even now, the RS website is claiming

Windows: Unlike most other Windows development tools, REALbasic generates self-contained executables which are not dependent on external dlls or pre-installed frameworks. The single .exe file produced by the REALbasic compiler is all you need to distribute to you customers.
This has been mentioned on the forums, I've PM'd members of RS staff about it hours ago, I've cleared every browser cache in sight and connected via different ISPs. It's still there.

Does the U.S.A. have no laws about false advertising? In a litigious society like the U.S. are people actually putting up with this sort of thing?

The single executable is a central claim about the way that RB can be deployed and should have been removed from the website as soon as RS realised they might be going to change it.

Of course there will be changes to how RB works over time but anyone who has bought or renewed RB recently could be forgiven for feeling they have been badly misled.

It's a real shame because 2008r2 seems to be a really nice release. Why doe RB's documentation and advertising so often end up wrecking the positive feel we would otherwise get?